Responsibilities:
·
Responsible for Corporate and Travel Agent Room
Sales for the hotel.
·
A clear understanding of the hotel’s business
strategies then set goals and determine action plans to meet those goals.
·
Update action plans and financial objectives
quarterly.
·
Identify new markets and business opportunities
and increase sales.
·
Represent Hotels in various events and
exhibitions.
·
Implements all sales action plans related to
market areas as outlined in the marketing plan.
·
Conducts daily sales calls and arranges site
inspection trips to hotels by corporate clients.
·
Able to provide Quick and timely responses,
immediate communication to the properties, and develop professional long-term
business relationships.
·
Always provide the highest quality of service to
the customer.
·
Participates in sales calls with members of the
sales team to acquire new business and/or close on business.
·
Able to support hotel service and relationship
strategy, driving customer loyalty by delivering service excellence throughout
each customer experience.
·
Develop strong relationships with on property
front office team to ensure working in unity and always striving to achieve the
same goals.
·
Attending all department and hotel meetings as
necessary.
·
Targeting key accounts potential for the
company.
·
Builds and strengthens relationships with
existing and new customers to enable future bookings. Activities include sales
calls, entertainment, FAM trips, trade shows, etc.
·
Develop relationships within the community to
strengthen and expand the customer base for sales opportunities.
·
Manages and develops relationships with key
internal and external stakeholders.
·
Acquiring and developing new business accounts
and preparing sales proposals for clients.
·
Closely following up on all business leads
within a 24-hour response timeline to clients.